Post Date : June 8, 2021
India is rapid gaining ranks among the countries whose online retail is the key driver for business growth. The e-commerce sector is expected to reach US$99 billion by 2024 from US$30 billion in 2019.
And on either way of the commerce spectrum, buyer and seller, the words ‘order received’ tend to produce a certain sense of satisfaction among people. What both sides rarely spend a moment to think over is the process involved in producing and delivering the orders that much of that satisfaction is based upon.
Logistics in India, the reason behind every successful delivery in the country, have seen a steady boost in their architectures over the years. From automation in warehousing to real-time consignment tracking, the logistics industry is incrementing its reach by using technologies like blockchain, big data, IoT and many others.
Since 2018, it was observed that over 41% of the logistics companies all over the world have adopted the use of blockchain in analysing and processing their orders from various e-commerce channels.
In a scenario where online retail is the key driver for business growth, companies, including CRM providers and logistics providers, have started actively working towards the development of logistics solutions, offering an improved customer experience while providing greater flexibility and efficiency to meet market requirements.
Logistics providers planning to develop your logistics network to enable the delivery of their retail products faster, often consider the e-commerce logistics solutions in the following aspects:
- Greater Processing Flexibility: E-commerce logistics solutions are offering greater flexibility to logistics providers by integrating logistics services in the market. This is the key advantage for a company in the logistics and supply chain industry. They are now providing an enhanced customer experience and supply chain partners with the flexibility of transport services constantly.
Further, using various e-commerce fulfilment mobility solutions, a company can offer hassle-free and quicker deliveries to its customers. In such cases, consumers can avoid the traffic and, hence, get their products delivered on time. Therefore greater flexibility of freight tracking and visibility and a flexible transport system could increase the overall supply chain efficiency for companies in the logistics industry.
- Better service levels: E-commerce fulfilment Mobility solutions make it easier for companies to track and monitor package or consignment delivery activities. This is a crucial factor as the freight transportation service provider has a complete overview of the shipment status on a real-time basis. This allows an organization to provide better services to its customers in the supply chain system. These solutions can also help logistics companies save cost, providing timely and improved services.
- Robust warehouse solutions: Robust mobility solutions like cloud operating applications, provide several flexible warehouse solutions to businesses. This helps the companies to determine the logistics needs in a better way. Thus, cloud data analysis help customers to understand their current status and even share the warehousing space with other companies. However, companies have to pay a nominal amount per month for facility sharing, as it is the benefit of sharing the warehouse space.
With the big three elements of logistics improving at this scale, it can be easily ascertained that technology and more specifically, mobility solutions, are here to stay and enhance the logistics architectures of India.
This article has been authored by Anamika Jain, Director and Head of operations, AAJ Enterprises.