Alibaba-backed BigBasket to invest $100mn to improve supply chain

Hyperlocal delivery startup BigBasket is in the process of allocating $100 million (about INR 698 crore) to strengthen its supply chain by setting up smaller distribution centres across various cities it operates in.

With this mega-investment, BigBasket plans to consolidate its position as the leading online grocer and fresh foods supplier in India.

“We want to enable two-hour delivery in top 10 cities that we operate in by July this year. For that, we have been investing in strengthening our distribution centres. We have 18 large and 80 smaller distribution centres together with our resellers and this will be ramped to 20 large and 100 smaller ones by June this year,” BigBasket co-founder Vipul Parekh told PTI.

According to BigBasket, they want to shrink the delivery time to just 2 hours from the time the customer orders through the app. They are also keen to rapidly scale up the number of orders handled on a per day basis.

BigBasket is also exploring targeted investment options for setting up unmanned vending machines – BB Instant – in office and apartment complexes.

“We see a huge potential of these machines. Customers can use their app to access the machine and buy products. The only human intervention is in re-stocking. We have already placed such machines at 200 sites in Bengaluru and over the next one year, we want to have 2,000 such sites across the 10 large cities where we operate,” Parekh was quoted as saying.

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