GoMechanic has partnered with Porter, an app based mini truck and bike booking service, as their logistics partner. Porter’s enterprise solution – Porter For Enterprise (PFE), has been delivering its logistics services to GoMechanic in 8 cities, including Ahmedabad, Bangalore, Chennai, Delhi NCR and Mumbai.
The automobile service industry follows an unpredictable demand pattern with an expectation of immediate service or solution delivery. In such a scenario, it becomes imperative to have a dependable logistic partner, and we are elated that GoMechanic has entrusted us to help them to enhance customer serviceability and experience,”Uttam Digga, COO, Porter
The partnership has helped the GoMechanic by reducing the inefficiencies in its logistics system and increasing customer retention from 7% to 11% – improving margins and lowering resource wastage.