The Kempegowda International Airport, Bengaluru (BLR Airport), has bagged two major accolades at the Wings India Awards 2022.
Acclaimed for its customer-centric approach, smart innovations, and adoption of cutting-edge technology, BLR Airport won the ‘Best Airport’ under the General Category, and the ‘Aviation Innovation’ Award.
This recognition is one of the industry’s most recognized accolades and is awarded following an assessment of customer service, facilities, and innovations.
The awards were conferred by the Hon’ble Minister of Civil Aviation, Government of India, Shri Jyotiraditya Scindia, in the presence of senior officials from the Ministry of Civil Aviation, industry leaders, and other stakeholders on March 25, 2022, at Hotel Taj Krishna, Hyderabad.
Jointly organized by the Ministry of Civil Aviation and FICCI, the awards are conferred to those who have created benchmarks and made notable contributions to aviation in India.
“We are honored to receive this recognition from Wings India 2022 for our relentless efforts in providing superior travel experiences to passengers. As the operator of a world-class airport, BIAL has undertaken a host of steps to enable digital solutions and tech innovations to make travel seamless and memorable. The awards will motivate us further to keep enhancing our services to meet the ever-increasing needs of passengers,”Hari Marar, MD & CEO, BIAL
In another achievement, BLR Airport was recently conferred with the ‘Voice of the Customer’ recognition from Airports Council International (ACI), and as a testament to its commitment to provide superior airport experience, the airport was also in recent times recognized by the Confederation of Indian Industries (CII) with the Customer Obsession Award.