We are delighted to present our Special Anniversary issue this month which is a medley of pivotal issues and opinions that matter.
Customer delight has been the predominant end goal of every organization, which has been brought to the fore during the pandemic. The Direct-To-Consumer model is completely revolutionizing the market, shattering barriers between the producer and the consumer. Our Cover Story explores the emergence of the D2C wave in the country and how it has served to deliver unmatched customer delight.
Read insightful stories in our varied features –
Special Feature – Redefining urban logistics for modern India
Feature – Mapping the high-intensity growth of the Freight Forwarding Market
Tech Talk – Port Community System: Marking the evolution of the Digital ecosystem
Our Special interview this month features Mr Sanjay Sethi (IAS), Chairman of JNPT, India’s largest container port.
In SCM Spotlight section in this issue Mr Shammi Dua, Lead – Supply Chain CSL, Unilever writes on Automating authentic delivery’s authentication.
In our special line of interviews, explore insights by Pankaj Kumar Patodi, Godfrey Phillips India, Pramod Kumar Srivastava, PDP Group, and peruse enlightening pieces from the articles penned by Amit Maheshwari, Prabhat Khare, Vikash Khatri and much more.