UPS strengthens commitment to India, expands technology centers

UPS and Guidance, the Government of Tamil Nadu’s nodal agency for investment promotion and single window facilitation today penned an investment Memorandum of Understanding (MoU) at the Tamil Nadu Global Investors Meet, expressing the local government’s support for the company’s ongoing investment.

The technology centres in India will continue to collaborate closely with UPS’s global tech teams for in-house technology development – solutions that make the company a world-class logistics provider with the best digital customer experience.

This latest expansion builds on an initial investment announced in 2023, when UPS unveiled a strategic investment plan of $15-$20 million in its technology centres in India. In August 2023, the company opened its first technology centre in Chennai.

The technology centres also show UPS’s commitment to the advancement of women and people from rural areas, including providing them opportunities for fulfilling careers in technology.

o   As part of its upskilling initiatives, students from the rural areas of Tamil Nadu have already joined the UPS technology centre as interns under the state government’s Naan Mudhalvan scheme.

o   The Women in Engineering Program, one of the Business Resource Groups at the technology centres, supports the representation of women in engineering through training, mentoring and development programs.

o   The technology centres also offer UPS ‘Returnship Program’ or ‘Paalam’ (meaning a bridge) – a unique opportunity for experienced technology professionals to re-join workforce after a career break.

“Chennai can power innovation for the world as a world-class technology and innovation hub. It’s fueled by India’s ability to scale up talent pools and support innovation for global businesses and economic acceleration. We’re thankful to the Tamil Nadu government and the Guidance team for their support in developing a high-tech future powered by digitization, data analytics and automation. The innovative technologies developed at the technology centres in India will allow us to offer an unparalleled logistics experience for our customers across industries.” said Dr. Subramani Ramakrishnan, Vice President, UPS technology centres in India.

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