Spoton Logistics, on Tuesday, announced the expansion of its logistics network, by scaling up logistics hubs in Nagpur, Bengaluru, and Chennai respectively. The hubs offer comprehensive facilities to expand the horizon of deliveries during the festive season and support the anticipated upsurge in demand during the festive season along with other future growth in the regions.
With its comprehensive delivery network, the company aims to continue enabling timely deliveries for eCommerce and retail giants in India.
The company to accentuate enhanced customer experience offers an easy-to-use Customer Self-Service Portal where customers can place and track their orders seamlessly; reducing the overall cycle time drastically. With unmatched accuracy and detail, the system provides end-to-end traceability of shipments to the customers.
The all-in-one customer service web solution provides a single-window solution right from booking until POD (Proof of Delivery) is acknowledged. It also enables electronic execution of pick-up, e-way bill creation, and Part-B Updation, besides providing customers with informative dashboards, allowing for electronic payments, and much more.
“2020 has been an uphill battle for mankind. Months into the pandemic, businesses and consumers have found their way through to the new normal. With an increased adoption of ecommerce in the country, companies are betting big on online sales this festive season. The just-in-time expansion will help us significantly increase scalability for our customers while our web portal for them would ensure paperless and quick transactions. Moreover, Spoton Logistics is uniquely positioned as one of the most agile, innovative, and forward-thinking companies that can cater to the logistics needs of businesses in the current challenging business environment.”~ Abhik Mitra, MD & CEO, Spoton Logistics
Further he adds, “We ended the month of June & July with a recovery of greater than 90% of pre-lockdown figures, and have surpassed our pre-COVID revenues during September. With the onset of the festive season, we are poised to further build on this momentum and have designed an effective roadmap for the same.”
“Serving over 5,000 customers in India, we planned well in advance of the festive season to ensure increased efficiency and growth this year. We are confident that with the integration of technology and well-designed infrastructure, we will be able to capitalise on the festive season despite the challenges prevailing in the market.”~ Uday Sharma, COO, Spoton Logistics
The company operating across 230+ locations covering 22000+ pin codes currently is enabling the delivery of 17,500 consignment notes (around 1,40,000 pieces) each day.