Cargo is a significant part of Air India’s revenue mix and its future market strategy. It is of a significant focus for the airline to build up the capability and systems to take the full advantage of cargo opportunities, Campbell Wilson, CEO, Air India, during a virtual interaction on Monday said.
“As we expand our wide-body international network there is a lot of belly hold capacity that will come with that, he said adding that The growth in cargo is going to be as significant as the growth in passenger traffic.
He highlights that Air India’s internal capabilities from sales, support, revenue management, pricing and the physical infrastructure are all important streams to support transhipment as well as domestic cargo, and the airline have teams working on them as well.
“Suffice it to say that Air India has not fully tapped that opportunity previously, so it’s an area that has a lot of potential.”
Air India since its privatisation has been working hard, and certainly the 7 or 8 months since I came along to make this vision of creating a new era a reality, Campbell said.
The airline has recruited more than 1200 professionals to our ground staff cohort after 15 years of non-hiring phase. Air India has also invested in platforms like Microsoft so that people have the required tools they need to collaborate and be productive.
Moreover, it has doubled its capacity, and looks to double the airlines’ revenue.
Furthermore, Air India has invested 400 million dollars in refurbishing the interiors of our wide-body aircrafts.
Campbell said, “We are setting up a training academy in partnership with others in order to produce our own talent for not just India, but for the aviation ecosystem. As we know, India has a very attractive economic growth, very significant population, attractive demographics and a geography that is perfectly suitable for international aviation connectivity.”