At Seros, we ensure to keep your tactical distractions at bay: Ashish Agarwal, CEO


The outbreak of the COVID-19 pandemic brought to limelight, the importance and need for efficient multimodal infrastructure in the nation. The issues of cost and closed geographies that hindered the transportation of essential commodities during this time were resolved by the adoption of multimodal transportation. Seros, a multifaceted company with a wide-ranging portfolio in this exclusive chat with Logistics Insider shares with us their initiatives towards the multi-modal segment, their area of key expertise, the developments, and changes of the industry over the years and much more.

Seros has a very wide portfolio of services and offerings ranging from multimodal cargo to LNG transportation. What are your key areas of expertise?

At Seros, our job is not just limited to the transportation of cargo. Our expertise lies in developing and implementing efficient tailor-made solutions for cargo handling and transportation for various industries across geographies. We specialise in end-to-end solutions often including legs of freight through a combination of rail-road-sea, and deployment of customised haulage equipment. Our competent team of professionals has expertise in planning and streamlining operations in the most complex environments.

COVID-19 put the limelight on multimodal as a means of efficient and cost-effective mode to transport goods to geographies across the country. What initiatives have you taken to step up your game in the multimodal segment?

The COVID-19 pandemic continues to create widespread volatility across almost every aspect of the global economy. The logistics sector is no different.

When end consumers can’t be accessed, retailers close and manufacturers halt production. The supply chain effects ripple upstream across multiple modes of transportation. However, Seros kept the wheelsmoving for the transportation of essential commodities throughout the lockdown. Our seamless operations are a testimony to the commitment of our team at Seros.

While organisations are already rightly focusing on planning for the next disruption, rapidly evolving changes in the sector are equally important to consider.

Over the past decades, the Indian logistics scene has undergone major changes and is striving to become a more organised sector. To succeed and sustain, we will not only need to monitor our current ways of working and competition but need to understand and adapt to a fast-changing ecosystem, digitisation, and value creation. Multimodal logistics being the backbone of the entire value chain has to be robust and resilient for the economy to grow. In my opinion, Seros has been one step ahead of the game emphasising a consumer-driven model.

We aim to be a single point of contact for all the consumer’s end to end requirements.Looking at the brighter side, the government is very focused on promoting multi-modal transport inland shipping, and coastal shipping.

It is a good opportunity for us to develop a robust supply chain for our customers, to be future-ready and withstand such unforeseen events.

Seros Logistics has over 20 years of experience in logistics, offering reliable and seamless connectivity through your dedicated fleet. How has logistics changed over the years? How does Seros keep up with the changes?

The logistics industry has evolved significantly over time. Compared with the traditional approach consisting of fragmented single operation activities, logistics today is process-driven, digitised, and streamlined, providing one-stop service coupled with the application of IT and industry expertise to support the entire supply chain.

Our constant endeavour is developing path-breaking ideas and technology to improve efficiencies in the logistics value chain and beyond. Our R&D team is continually engaged in bringing to reality our innovative solutions leading to a step up in Seros’ services. This unit works at the junction of IT, logistics, and engineering to bring to reality disruptive ideas and cutting edge solutions. With our systematic operations, backed by a robust information system, we ensure that the entire supply chain is geared towards value creation.

To read the full interview, click here.

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